An Update To Our Online Orders

Due to customer demand, we are pleased to announce the re-opening of our warehouse in order to resume a restricted weekly shipping service, until further notice. We are of course still adhering to the Government’s health and safety advice to guarantee the maximum well-being of our employees, partners and customers by observing the following measures;

  • Ensuring a fully sanitised working environment
  • Implementing social distancing by having one member of staff picking and packing orders in our warehouse at any one time.
  • All staff being required to wear disposable gloves and facemasks to ensure maximum safety standards throughout the shipping process.

Depending on where you are in the world, please expect a slight delay to shipping times of up to two weeks, as some couriers are still operating a limited delivery service. We are also operating with a limited customer services team, therefore please expect a slight delay in receiving a reply to any queries, however, we will do our utmost to respond as quickly as possible.

We kindly ask you to bear with us as we adjust to a new way of working and thank you for your understanding during this time. Please continue to stay safe!

The Cutler and Gross Team

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