What is your instore return and exchange policy?
In the event that you are not satisfied with your purchase, we are happy to offer a full refund or exchange on any sunglasses or opticals within 14 days of […]
What is your online return and exchange policy?
In the event that you are not satisfied with your purchase, you are welcome to request a full refund on any sunglasses or opticals within 14 days of delivery. Returns […]
What if I didn’t receive my package?
If for any reason you do not receive your package within the estimated delivery time, please contact our head office on +44 (0) 208 451 0331 or via email at askme@cutlerandgross.com, however […]
If I send my package as a gift, will the recipient receive the invoice?
The delivery package will normally contain the invoice. If you wish this to be removed, please contact askme@cutlerandgross.com as soon as possible after placing your order, however, as we are still operating with […]